You have 30 days from the date of purchase to use the Ex Solution Program.
If the program isn't a right fit for you, send our team an email to request a refund within that 30-day period and we can help you out.
Please note that there are a few situations in which we do NOT offer full refunds (we have to have some limits here as we've had a few people abuse our previous "No Questions Asked" Refund Policy.)
These are situations from real people who have emailed in for a refund.
In some cases, we may be able to give a partial refund and whereas in other cases, we won't give a refund.
“Thanks to your program, I got my ex back and I’d like the money I’ve used to buy your program to take her out on a nice date.”
—Yes, we’ve actually gotten emails like this one. This one is fairly obvious. No, we definitely will not give you a refund if you have had positive results.
“I don’t have enough time to go through the materials and do the exercises.”
—If you don’t have enough time to do this program, you most likely don’t have enough time to be in a relationship. This program isn't for people who want instant results because there is no such thing as a magic pill. It took a series of moments to detoriate your relationship, there's no program in the world that will instantly give you results. Our program teaches people Advanced Relational Skills that will not only change their relationship with their ex but will also change how they interact with everyone in their life. Now that's a huge gamechanger! We know that if you set an hour a day to go over the videos and implement the exercises, you will notice changes in your life and how you relate and connect with others, including your ex. Please prioritize your relationship and commit to at least 1 hour a day to go over a module and do the exercise.
“The exercises in the program doesn’t relate to getting my ex to want to be with me. I'm want scripts and templates so it's easy for me to reach out to my ex.”
—Scripts and templates are the lazy way of getting your ex back. We want to teach you how to think for yourself so that you're not on "auto-pilot" when you're connecting with your ex. Although some of the exercises may not seem to directly correlate to your ex speaking to you, if you’ve put in the work that we have laid out inside the program, you will notice changes in how you bring yourself to an interaction with your ex, thus changing the dynamic and increasing and strengthening the emotional connection. Scripts and templates are is like putting a band aid on a bullet wound. It's not going to give you long-term results. Stick with the program, do the exercises and get ready to transform the dynamic in how you and your ex connect with each other.
“The results aren’t happening fast enough. I want my ex back yesterday.”
—Your breakup didn’t happen because of one isolated incident in time. You and your ex broke up because over a period of time, the emotional connection weakened as the dynamic in your relationship shifted in an unhealthy way, most likely due to life’s challenges and how you both managed your emotions. It will take effort and time to make real and lasting life changes in how you connect with your ex, which will dramatically transform the dynamic in the relationship. Like with anything in life that is worth having, the Ex Solution Program isn't a quick fix to get your ex back. We don't believe in "magic pills" but a different way of how we bring ourself to any given situation, which will take a process focus mentality rather than an outcome only focused mentality to achieve.
The above are real life examples of people asking for a refund. We have recently switched to a 30 day money back refund policy. If your reasonings for a refund are similar to the above emails, please understand that we may or may not give you a full refund and we plan to open up an honest conversation about your refund so that we can better understand how to help you and our future members.